Communications

The Communications Director shares clear, timely information about the Town and helps residents stay informed and connected. This office plans and manages Town communications, including the municipal website, social media, media outreach, and emergency alerts, with a focus on transparency and public engagement.

The Communications Director also manages content for Destination Williamstown, the regional culture and tourism website, newsletter, and social media channels.

Stay in Touch

ConnectWilliamstown — Join the municipal newsletter to stay in the know about Town and community happenings. Subscribe to the newsletter.

AlertWilliamstown — To be notified about emergencies, severe weather, and important community announcements, subscribe to AlertWilliamstown.

Social Media — Follow the Town of Williamstown on our official social media channels:

Frequently Asked Questions

Email the Communications Department

Using this form will send a message to the designated department contact.

First Issue of ConnectWilliamstown Is Out!

Your monthly newsletter of municipal happenings and community news in the Town of Williamstown, MA.

August 19, 2026

Town Launches AlertWilliamstown, New Official Emergency Notification System

AlertWilliamstown, a new mass notification system powered by Regroup, replaces CodeRED as the Town’s official platform for emergency alerts and community notifications.

June 12, 2026

connectwilliamstown

AlertWilliamstown

Destination Williamstown

Communications Report 2025

Wayfinding Report 2024

CARES Project Report 2023

Phone

(413) 663-1606

Address:

31 North Street, First Floor near Town Clerk
Williamstown, MA 01267

Hours

Mon-Fri, 8:30am-4:30pm

Staff

Laura Christensen, Communications Director
(413) 663-1606

Accessibility Adjustments

Accessibility Commitment for Town of Williamstown

At Town of Williamstown, we are committed to making our digital presence as accessible and inclusive as reasonably possible for all users, including individuals with disabilities. Our goal is to improve the usability of http://williamstownma.gov and to support a more accessible experience for everyone, regardless of their abilities or the technologies they use.

Our Approach to Accessibility

We aim to align with the Web Content Accessibility Guidelines (WCAG), which define internationally recognized standards for digital accessibility. While full compliance cannot always be guaranteed, we strive to implement improvements where feasible and regularly review accessibility-related aspects of our website. Accessibility is an ongoing process, and we are committed to improving the experience over time as technologies, standards, and user needs evolve.

Accessibility Features

To support accessibility, http://williamstownma.gov may utilize tools such as the OneTap accessibility toolbar. This interface provides users with a range of helpful features, including:

Adjustable text size and contrast settings
Highlighting of links and text for better visibility
Full keyboard navigation of the toolbar interface
Quick launch via keyboard shortcut: Alt + . (Windows) or ⌘ + . (Mac)

Please note the following:

The availability and effectiveness of these features depend on the website's configuration and ongoing maintenance.
While we strive to ensure accessibility, we cannot guarantee that every part of http://williamstownma.gov will be fully accessible at all times. Some content may be provided by third parties or affected by technical constraints beyond our immediate control.

Feedback and Contact

We welcome your feedback. If you experience any accessibility barriers or have suggestions for improvement, please contact us: Email: website@williamswtownma.gov We are committed to reviewing all inquiries and aim to respond within 3–5 business days. If you require assistance accessing any part of this website, we are happy to provide support through alternative channels upon request. Last updated: December 23, 2025

Select your accessibility profile

Vision Impaired Mode

Enhances website's visuals

Seizure Safe Profile

Clear flashes & reduces color

ADHD Friendly Mode

Focused browsing, distraction-free

Blindness Mode

Reduces distractions, improves focus

Epilepsy Safe Mode

Dims colors and stops blinking

Content Modules

Font Size

Default

Line Height

Default

Color Modules

Orientation Modules

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Information

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Calendar

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Recent Posts

Business Resources

Visiting Williamstown

Stay in Touch

Email the Communications Department

First Issue of ConnectWilliamstown Is Out!

Town Launches AlertWilliamstown, New Official Emergency Notification System

Phone

Address:

Hours

Staff

Address:

31 North Street

Williamstown, MA 01267

Contact Us

Phone: (413) 458-3500

Hours: M-F 8:30-4:30

PUBLIC RECORDS ACCESS OFFICER:

Nicole Beverly, Town Clerk nbeverly@williamstownma.gov