Water Department

The Water Department is part of the Department of Public Works (DPW).

They oversee water and sewer services, which involves overseeing water distribution, sewer systems, and related infrastructure. The Water department is in charge of flushing hydrants, fixing water main leaks, and more.

Frequently Asked Questions

Email the Water Department Department

Using this form will send a message to the designated department contact.

Thomas Street Water Main Replacement

UPDATE: Construction will be paused Monday, July 20, through Thursday, July 23.
The Department of Public Works plans a water main replacement project on Thomas Street this summer.

July 17, 2026

Outdoor Watering Restriction Now in Effect

Until further notice, non-essential outdoor watering is prohibited between 9 am and 5 pm. And watering outside the restricted time is by hand-held hose only.

May 28, 2026

Water Quality Report 2025

Department of Public Works

Hydrant Flushing

Address:

675 Simonds Road
Williamstown, MA 01267

Hours

Mon-Fri, 7am – 3:30pm (appointments recommended)

Staff

Barbara Columbus, DPW Office Manager
(413) 597-8366

David Caron, Water/Sewer Superintendent
(413) 597-8362

Accessibility Adjustments

Accessibility Commitment for Town of Williamstown

At Town of Williamstown, we are committed to making our digital presence as accessible and inclusive as reasonably possible for all users, including individuals with disabilities. Our goal is to improve the usability of http://williamstownma.gov and to support a more accessible experience for everyone, regardless of their abilities or the technologies they use.

Our Approach to Accessibility

We aim to align with the Web Content Accessibility Guidelines (WCAG), which define internationally recognized standards for digital accessibility. While full compliance cannot always be guaranteed, we strive to implement improvements where feasible and regularly review accessibility-related aspects of our website. Accessibility is an ongoing process, and we are committed to improving the experience over time as technologies, standards, and user needs evolve.

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Please note the following:

The availability and effectiveness of these features depend on the website's configuration and ongoing maintenance.
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Feedback and Contact

We welcome your feedback. If you experience any accessibility barriers or have suggestions for improvement, please contact us: Email: website@williamswtownma.gov We are committed to reviewing all inquiries and aim to respond within 3–5 business days. If you require assistance accessing any part of this website, we are happy to provide support through alternative channels upon request. Last updated: December 23, 2025

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Email the Water Department Department

Thomas Street Water Main Replacement

Outdoor Watering Restriction Now in Effect

Address:

Hours

Staff

Address:

31 North Street

Williamstown, MA 01267

Contact Us

Phone: (413) 458-3500

Hours: M-F 8:30-4:30

PUBLIC RECORDS ACCESS OFFICER:

Nicole Beverly, Town Clerk nbeverly@williamstownma.gov